How to Deliver Bad News without Demotivating Employees

If you have to deliver bad news to your employees, such as layoffs or benefit reductions, remember to cover three areas in your speech or memo, as follows.

  1. Deliver the bad news up front. Don’t make it the last thing you talk about.
  2. Offer hope for the future. Talk about how you’ve taken the action to secure jobs and security going forward.
  3. Finish with a call to action. Remind your employees that it takes commitment by everyone to succeed going forward.